This Privacy Policy governs the collection, use, and disclosure of personal information by Kyros Direct Co LLC ("Company," "we," "us," or "our") in connection with our website located at kyrosdirect.com and the services we provide. By using our website or engaging our services, you acknowledge and agree to the terms set forth herein.
We collect personal information in the following categories and through the following means:
2.1 Information You Provide Directly. When you contact us, submit an inquiry form, request a proposal, or enter into a service agreement, we may collect: your name and business name; email address and telephone number; project specifications and requirements; and payment and billing information processed through our payment processor.
2.2 Information Collected Automatically. When you access our website, we automatically collect certain technical information including: Internet Protocol (IP) address; browser type and version; operating system; pages visited and time spent; referring URLs; and device identifiers. This information is collected through standard server logs and third-party analytics tools.
2.3 Information Collected Through AI Chat Features. Our website may deploy an AI-powered chat assistant to facilitate client inquiries and service-related communications. When you interact with this feature, the following applies:
By initiating a conversation through the AI chat assistant, you expressly consent to the collection, storage, and use of that conversation data as described herein. You are advised not to submit sensitive personal information — including financial account numbers, government identification numbers, or passwords — through the chat interface.
Kyros Direct Co LLC uses collected personal information solely for legitimate business purposes, including:
We do not sell, rent, or otherwise transfer personal information to third parties for their independent marketing or commercial purposes.
We may share your personal information with third parties only in the following circumstances:
4.1 Service Providers. We engage third-party vendors to facilitate our operations, including payment processors, cloud storage providers, email delivery services, and artificial intelligence platform providers. These vendors are authorized to use your information only as necessary to perform services on our behalf and are bound by appropriate confidentiality obligations.
4.2 Legal Compliance. We may disclose personal information if required to do so by law, regulation, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Kyros Direct Co LLC, our clients, or the public.
4.3 Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to the acquirer's assumption of the obligations of this Privacy Policy.
Our website uses cookies and similar tracking technologies to enhance user experience and collect usage data. Cookies are small data files stored on your device that allow us to recognize returning visitors, understand site navigation patterns, and measure the effectiveness of our content.
You may configure your browser to reject all cookies or to alert you when a cookie is being sent. Please note that disabling cookies may affect the functionality of certain features on our website. We do not respond to "Do Not Track" signals at this time.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client project data and associated communications are retained for a minimum period of three (3) years following the conclusion of the applicable service engagement. Upon the expiration of the applicable retention period, personal information will be deleted or anonymized in accordance with our internal data management procedures.
Subject to applicable law, you may have the following rights with respect to your personal information:
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know the categories of personal information collected and the purposes for which it is used. To exercise any of the rights described herein, please contact us using the information provided in Article X.
Kyros Direct Co LLC implements commercially reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Notwithstanding these measures, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of personal information and disclaim liability for any unauthorized access or use that occurs despite our reasonable precautions.
Our website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If you have reason to believe that we have inadvertently collected personal information from an individual under the age of eighteen, please contact us immediately and we will take prompt steps to delete such information from our records.
We reserve the right to amend this Privacy Policy at any time. When we make material changes, we will revise the "Last Revised" date appearing at the top of this document. Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.
For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: